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FAQs


GENERAL QUESTIONS

Q. Can I bring my child/children to the Pre-Sale?
A. No, we apologize, but we do not allow children at the Pre-Sale. We want to REWARD our hard-working volunteers with a pleasant shopping experience. We also want this time to be as stress free to our workers, consignors and first time moms as possible.

Q. Can I bring a stroller to the Pre-Sale?
A. We apologize, but we do not allow strollers at the Pre-Sale. It is going to be VERY crowded with people and items; therefore, we suggest bringing a laundry basket or Rubbermaid container.

Q. Where is the sale located?
A. Our growing sale is located at the Daphne Civic Center. Please click here to see a map.

 
CONSIGNOR QUESTIONS:

Q. How long should I give myself to drop off my items?
A. We have self check-in and it typically takes about 20-30 minutes to drop off your items. We will help expedite the process as much as possible. Please group your items by gender & size - this helps tremendously! Your items will be inspected and then you place them in the designated areas around the sales floor. It is helpful to bring a wagon to drop off your items. 

Q. How long does it take to receive my check?
A. Your check will be mailed from our bank within 5 days and should arrive to your mailbox 7-14 days after the sale.

Q. Will I know what items have sold?
A. Yes, with our easy barcode system, you will receive a print out of your sold items. *Note that we are not responsible for any items lost to theft, damage due to handling, fire, or any other event.

Q. Why is there a consignor fee?
A. The consignor fee is deducted from your check to go towards the overhead costs, such as renting our premium location, renting the tables, moving/storage of clothing racks, marketing, etc.

Q. If I consign my items, do I have to stay during the sale?
A. No. Consignors bring their items during the designated drop off times for inspection. Place their items onto the sales floor & return to pick up any unsold items (unless donating them) at the designated pick-up time.  The Savvy Mom Sale does the rest.

Q. Do you have fitting rooms?
A. At this time, our facility is not equipped with a fitting room. Please be sure to come prepared with your child's measurements and a measuring tape.

Q. What if my items become separated from their tags during the sale?
A. There will be a designated consignor's lost and found area for any items that may have lost their tags during the sale. If we match the items w/ the tags, we will put it back on the sales floor - It will be your responsibility to check this area at the end of the sale.

Q. Most consignment stores give 30-50%. Why do you give 65-75%?
A. Aren't we all frustrated with the minimal return we get?!?!  We believe our consignors deserve a fair price for their items and we want each consignor to make the most money possible to benefit their family.

Q. Why is your event better than having my own garage sale?
A. We do most of the work for you! You just prepare your items and bring them to the sale. We do all of the advertising and staff the event. Plus, there is no price haggling!


SHOPPER QUESTIONS

Q. Do you carry ONLY children's clothing?
A. No. At our events we carry clothing for infants through teens, as well as, maternity clothing, children's furniture, nursery bedding and accessories, nursing accessories and infant equipment (such as strollers, high chairs, car seats and portable cribs.) We also carry high quality toys, children's books, video games and sporting accessories.

Q. Why do you emphasize EXCELLENT QUALITY so much?
A. No one wants to sort through, much less BUY, low quality items for their children. It is a waste of time for everyone to put worn, stained, out-of-date items on a rack. That's why we insist on accepting only high quality items.

Q. Do you accept checks?
A. No, payments can be made by cash, debit cards, Visa, MasterCard, and Discover Card.

Q. What is your return policy?
A. All sales are final.

Q. Are there entry fees?
A. Currently there are no entry fees.

Q. Will I have to pay taxes?
A. Yes, there is a state sales tax applied to your purchase.

Thank you for choosing to be part of The Savvy Mom Sale. We look forward to working with you to this sale a huge success. If we have not addressed your concerns in the FAQ list, please email us at info@thesavvymomsale.com. We welcome any comments, suggestions, or questions.